AI agents for financial services customer operations
Stage
Not given
Startup
Founded
Not given
2024
Based in
Not given
GB
Pricing model
Not given
Contact for pricing
Pricing
Free: 5 successful runs per UTC day after email verification. Starter: $9.90/month for 30M tokens/month. Builder: $19.90/month for 80M tokens/month. Pro: $39.90/month for 200M tokens/month. Scale: $79.90/month for 500M tokens/month. Tokens refresh monthly and do not roll over. One-time token packs a
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Choice decision type: select from supplied options
Score decision type: assign level on defined scale
Noul decision type: yes/no judgment against criterion
Decision flows: chain questions on canvas with branching
Batch processing for CSV, TXT, JSONL files up to 1,000 rows
Shared account balance across console, batch and API
Export results as CSV or JSONL
Failed requests are refunded
Probabilities included with all answers
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
One API and console for playground, flows, batch and API access
Only questions on the executed path in flows are billed
Built on TypeSafe AI's Jev structured decision model
Test and measure decisions on your own data before production
Custom decision criteria defined by your own labels and rules
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
JevModel
Gradient Labs