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Instant Reply vs CiteWidget

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Instant Reply compared with CiteWidget
DetailInstant Reply logo Instant ReplyCiteWidget logo CiteWidget
What it doesAI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger AI answer widget that cites the exact page from your PDFs and website
StageStartup Not given
Founded2025 Not given
Based inAE Not given
Pricing modelFreemium Freemium
PricingStarter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p Free: 100 verified answers per month (forever). Starter: $12/month (billed yearly, $19 monthly). Pro: $49/month (billed monthly). Catalog: $299/month (billed monthly). Extra answers on paid plans: $0.01 each, up to $10/month.
Key features
  • Unified inbox for Instagram, WhatsApp, Messenger, and Telegram
  • AI reply drafting with human review controls
  • Comment-to-DM sales qualification and follow-up
  • Follow-up workflows for stalled conversations
  • Booking handoff from DM to confirmed appointment
  • Review request automation with satisfaction checks
  • Team visibility for shared inbox ownership
  • One-way mapped lead sync to HubSpot and Pipedrive
  • Reads voice notes and images in conversations
  • Pipeline stage tracking and workflow automation
  • Answers from PDF datasheets, manuals and website pages
  • Page-level citations with highlighted PDF passages
  • Claim-by-claim verification against source documents
  • Refusal when answers cannot be found in documents
  • Visitor-to-team contact messaging
  • Weekly Monday email with analytics and unanswered questions
  • Reads scanned and table-based PDFs
  • Dashboard customization of colors and greeting
  • Answers in visitor language
What makes it different
  • Human review controls built in by default before auto-send
  • AI trained on your actual business data, not generic templates
  • Every answer is checked claim-by-claim and cites the exact page it came from
  • Refuses to guess; tells visitors when information is not in documents
  • Reads what you already publish with no tagging or rewriting required
  • Pay only for verified answers; refusals and tests are always free
  • Handles tables and scanned PDFs with cell-level highlighting
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)38 +1 (up) since last checkNot checked yet no change since last check
Trust Flow (Majestic)100
Citation Flow (Majestic)310
Referring domains (Majestic)690

5 details filled in for both companies.

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