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Humata vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Humata compared with Instant Reply
Detail HumataInstant Reply logo Instant Reply
What it doesAI agent that turns your documents into a fast, intelligent knowledge base for instant analysis, insights, and answers AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
StageNot given Startup
FoundedNot given 2025
Based inUS AE
Pricing modelFreemium Freemium
PricingFree plan: $0, up to 60 pages per month, up to 10 answers, 1 user. Expert plan: $9.99 per month for up to 500 free pages, $0.02 per additional page, 3 users included. Team plan: $49 per user per month for up to 5,000 free pages, $0.01 per additional page, 10 users included. Enterprise plan: custom p Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features
  • Unlimited file uploads
  • Citations and source tracing
  • Unlimited questions
  • Web embedding
  • Role-based access control
  • Single sign-on integration
  • Encrypted file storage
  • OCR for images and scanned text
  • Department and folder permissions
  • Response personalization
  • Unified inbox for Instagram, WhatsApp, Messenger, and Telegram
  • AI reply drafting with human review controls
  • Comment-to-DM sales qualification and follow-up
  • Follow-up workflows for stalled conversations
  • Booking handoff from DM to confirmed appointment
  • Review request automation with satisfaction checks
  • Team visibility for shared inbox ownership
  • One-way mapped lead sync to HubSpot and Pipedrive
  • Reads voice notes and images in conversations
  • Pipeline stage tracking and workflow automation
What makes it different
  • Built specifically for working with uploaded files, not generic chat
  • All answers include citations to source documents
  • Free plan with 60 pages and up to 10 answers
  • Human review controls built in by default before auto-send
  • AI trained on your actual business data, not generic templates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)65 no change since last check37 no change since last check
Trust Flow (Majestic)1810
Citation Flow (Majestic)3931
Referring domains (Majestic)242769

6 details filled in for both companies.

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