| What it does | AI Character Platform for Brands & IP Owners
| Enterprise AI agent platform for customer experience
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| Stage | Not given
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| Founded | 2022
| 2023
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| Based in | Not given
| US
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| Pricing model | Contact for pricing
| Contact for pricing
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| Pricing | Engagements start with a fixed-fee closed pilot covering setup, configuration, and the eight-week deployment. Ongoing pricing scales with deployment footprint (channels, character count, interaction volume). No per-seat or per-fan licensing.
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| Key features | - Real-time fan engagement across Discord, web, social, and community channels
- Brand-safe AI characters trained on approved content
- Individual fan memory and contextual multi-turn conversations
- Curated Mode with team review of all responses
- Topic and person blacklists with real-time monitoring
- Eight-week deployment from contract to live
- IP owner controls all character data and conversation logs
- Exportable character rules and analytics
- Scalable platform for multiple characters
| - Graph of Record - Connects to systems of record with real-time updates and no data migration needed
- Charters - Define what agents know and can do for different conversation types
- Intelligent Fields - Turn conversations into structured data with reasoning and reporting
- Trust & Compliance - Built-in security with independent audits, real-time guardrails, and PII redaction
- AI Voice Agent - Real-time voice AI that handles interruptions and accents naturally
- Agent Designer - No-code workspace to tune behavior and validate changes before customer exposure
- Agent Assist - AI copilot inside Zendesk and Salesforce that drafts replies and surfaces answers
- Ask Maven - Natural language interface for instant data exploration without analysts
- Multi-channel Support - Chat, voice, email, Slack, WhatsApp, and Messenger
- Enterprise Security - SOC 2 Type II, HIPAA, PCI DSS, ISO 27001, GDPR, CCPA certified
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| What makes it different | - Third-generation production build refined through real deployments
- Eight weeks from contract signature to live deployment
- 60+ IP partners across games, sports, entertainment, and brands
- Safety built into the architecture, not a feature add-on
- Full data ownership and no lock-in for IP owners
| - Up to 93% autonomous resolution rate demonstrated with customers
- Unified platform connecting systems, knowledge, and actions without data migration
- Enterprise-grade security with SOC 2, HIPAA, and PCI-DSS certification
- No engineering required - CX teams tune agents without developer involvement
- Real-time voice AI integrated with existing telephony infrastructure
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 43 ● no change since last check | 64 ● no change since last check |
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| Trust Flow (Majestic) | 7 | 14 |
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| Citation Flow (Majestic) | 32 | 41 |
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| Referring domains (Majestic) | 274 | 791 |
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