| What it does | AI Character Platform for Brands & IP Owners
| AI agents for financial services customer operations
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| Stage | Not given
| Startup
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| Founded | 2022
| 2024
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| Based in | Not given
| GB
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| Pricing model | Contact for pricing
| Contact for pricing
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| Pricing | Engagements start with a fixed-fee closed pilot covering setup, configuration, and the eight-week deployment. Ongoing pricing scales with deployment footprint (channels, character count, interaction volume). No per-seat or per-fan licensing.
| Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
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| Key features | - Real-time fan engagement across Discord, web, social, and community channels
- Brand-safe AI characters trained on approved content
- Individual fan memory and contextual multi-turn conversations
- Curated Mode with team review of all responses
- Topic and person blacklists with real-time monitoring
- Eight-week deployment from contract to live
- IP owner controls all character data and conversation logs
- Exportable character rules and analytics
- Scalable platform for multiple characters
| - End-to-end dispute automation with evidence gathering and chargebacks
- Collections agent for account arrears with personalized outreach
- KYB automation with document verification and business checks
- Insurance claims intake and processing
- Customer service agent with conversation memory and action execution
- Procedural agent controlled in plain language without coding
- Built-in financial services compliance guardrails
- Omnichannel support across phone, chat, email, SMS and social
- Real-time monitoring and performance tracking
- Multi-language support with same quality and compliance
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| What makes it different | - Third-generation production build refined through real deployments
- Eight weeks from contract signature to live deployment
- 60+ IP partners across games, sports, entertainment, and brands
- Safety built into the architecture, not a feature add-on
- Full data ownership and no lock-in for IP owners
| - Full operational depth covering back-office work that other AI agents avoid
- Consistently higher CSAT than human teams with 98% customer satisfaction
- No platform fees - pay only for successful query resolutions
- Seamless integration with existing platforms without replatforming
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 43 ● no change since last check | 55 ● no change since last check |
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| Trust Flow (Majestic) | 7 | 11 |
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| Citation Flow (Majestic) | 32 | 37 |
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| Referring domains (Majestic) | 274 | 458 |
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Gradient Labs