AI agent management platform for enterprise customer service
Stage
Not given
Not given
Founded
Not given
Not given
Based in
Not given
DE
Pricing model
Freemium
Contact for pricing
Pricing
Free plan available. hark pro² at $20/month with 2× more usage. hark pro³ at $100/month with 10× more usage. All features available in all plans; upgrading increases usage capacity.
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Persistent memory to tailor responses based on shared context
Computer use agent for browsing, research, and web tasks
End-to-end encryption for data security
Action Buttons for prioritized task completion
Email management and sorting
Flight booking and travel planning
Food ordering integration
Appointment booking and healthcare search
Expense auditing and savings recommendations
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Operates its own secure computer with full browser for independent task execution
End-to-end encryption vault for sensitive data protection
User approval required before performing sensitive actions
All features available across free and paid tiers
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Hark
Parloa