AI agents for financial services customer operations
GenAI-powered voice agents for enterprise engagement and automated collections
Stage
Startup
Not given
Founded
2024
2022
Based in
GB
US
Pricing model
Contact for pricing
Not given
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Free plan includes 10 calling minutes with 2-minute call duration limit. Paid plans available with usage-based pricing; extra minutes charged at $0.13/min. Enterprise plans available with custom pricing based on call volume, use cases, and integration requirements.
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Promise-to-pay (PTP) capture and follow-up
Dynamic, context-aware conversations
CRM and dialer integration
24/7 multi-language support with natural speech synthesis
Customizable conversation flows and business rules
Audit-ready compliance logging and transcripts
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Debt recovery rates improved by 3x compared to manual operations
Connect rates increased by 7x through intelligent, context-aware conversations
Fully compliant with FDCPA, TCPA, and Reg F for enterprise collections
Pay only for connected calls with no charges for unanswered attempts
Gradient Labs
Vodex