AI agents for financial services customer operations
AI Experiences Your Customers Can Trust
Stage
Startup
Not given
Founded
2024
Not given
Based in
GB
Not given
Pricing model
Contact for pricing
Not given
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Not given
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Voice and multimodal AI for noisy, dynamic environments
Smart glasses and wearable device support including Meta Glasses SDK
Personalization and memory across sessions
Enterprise integrations and APIs for scheduling and operations
Brand safety and moderation with Red and Green teaming
Data protection with customer data kept within enterprise walls
Real-time contextual guidance and recommendations
Real-time routing based on location and wait times
Multilingual support
Clinical context capture across mobile, wearable, and ambient inputs
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Operates reliably in real-world environments where scale, safety, and reliability matter most
Early access to Meta Glasses SDK for hands-free AI experiences
Customer data stays within enterprise, not with platform vendor or model providers
Designed for enterprise scale with Fortune 500 deployment experience
Clinical AI that works without changing how clinicians work
Gradient Labs
Supermoon