AI agents for financial services customer operations
AI Agent for automating insurance claims end-to-end
Stage
Startup
Established
Founded
2024
2017
Based in
GB
NO
Pricing model
Contact for pricing
Contact for pricing
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Not given
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Claim intake automation with document verification and missing information collection
Claim processing with damage assessment, reserve calculation and fraud detection
Claim closure and settlement with payment handling and compliance checking
Visual workflow builder for configuration and customization
Human-in-the-loop with approval controls and audit trails
Document intelligence including OCR and table extraction
Integration hub with pre-built connectors to insurance systems
Real-time dashboards and performance tracking
Multi-language support across 6+ languages
Support for multiple claim types including motor, property, travel and specialty
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Purpose-built for insurance with 9 years of proven development and zero security breaches
Live deployment in 4-8 weeks with no rip-and-replace of existing systems
Full control and transparency with deterministic AI that only performs defined tasks
Proven results with 25x ROI and millions of claims automated annually
Enterprise-grade compliance with ISO 27001, SOC 2, GDPR and EU AI Act alignment
Gradient Labs
Simplifai