| What it does | AI agents for financial services customer operations
| Your AI teammate that gets answers, follows up, and keeps people and AI agents moving together
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| Stage | Startup
| Startup
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| Founded | 2024
| Not given
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| Based in | GB
| Not given
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
| 10 free tasks (no credit card required), then $29/month for 20 tasks (founding price for first 50 teams, held for first 12 months if subscribed by December 31, 2026, then $59/month). Extra tasks $6 each when enabled. The people Emily contacts never pay.
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| Key features | - End-to-end dispute automation with evidence gathering and chargebacks
- Collections agent for account arrears with personalized outreach
- KYB automation with document verification and business checks
- Insurance claims intake and processing
- Customer service agent with conversation memory and action execution
- Procedural agent controlled in plain language without coding
- Built-in financial services compliance guardrails
- Omnichannel support across phone, chat, email, SMS and social
- Real-time monitoring and performance tracking
- Multi-language support with same quality and compliance
| - Works via email, Slack, and Discord without setup or inbox access
- Reaches people across companies without requiring them to install anything
- Remembers decisions and catches contradictions when plans change
- Respects privacy and context by default
- Coordinates work between people and AI agents on the same team
- Provides each team member private follow-through from shared messages
- Automatically follows up and waits through out-of-office periods
- Bundles decisions and updates to minimize interruptions
- Lets team members answer questions from collective memory without interrupting busy people
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| What makes it different | - Full operational depth covering back-office work that other AI agents avoid
- Consistently higher CSAT than human teams with 98% customer satisfaction
- No platform fees - pay only for successful query resolutions
- Seamless integration with existing platforms without replatforming
| - No setup required; just CC Emily on emails or add her to Slack/Discord
- Works transparently as a teammate with her own name, not as an anonymous automation
- Coordinates people and AI agents across company boundaries without requiring installations
- Keeps context separate by channel, conversation and privacy level automatically
- Remembers what was decided and catches contradictions to prevent miscommunication
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 55 ● no change since last check | 5 ● no change since last check |
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| Trust Flow (Majestic) | 11 | 5 |
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| Citation Flow (Majestic) | 37 | 28 |
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| Referring domains (Majestic) | 458 | 59 |
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Gradient Labs
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