AI agents for financial services customer operations
The transaction layer for AI agents
Stage
Startup
MVP
Founded
2024
Not given
Based in
GB
US
Pricing model
Contact for pricing
Contact for pricing
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Per-execution pricing: one fee per execution that returns proof, charged only when proof comes back. Failed or cancelled runs cost nothing. Planning and approvals are free.
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Boundary approval system for controlled execution
Checkpoint-based resumable execution
Verifiable proof of completion
Composable proof for multi-agent workflows
Per-execution pricing model
Integration with multiple agent frameworks
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Pay only for verified results, not for attempts or planning
Human-approved boundaries ensure agent actions stay within limits
Interruptible checkpoints allow pausing and resuming executions
Proof is built into results for auditability and composability
Gradient Labs
Kairos