AI agents for financial services customer operations
Fast AI model for structured decisions with probabilities, no waitlist
Stage
Startup
Not given
Founded
2024
Not given
Based in
GB
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Pricing model
Contact for pricing
Freemium
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Starter plan: $10 one-time with 100,000 credits. Plans range from $10 to $1,000 one-time; monthly and yearly subscriptions also available.
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
Online playground for testing decisions
REST API with typed schema
Multiple decision types: choice, score, and noul
Support for multiple decision models
Agent integration through Jev Agent Skill
Probability and confidence scores for decisions
Support for text and JSON state input
Batch question processing in one request
Free playground runs included
Interactive demos and examples
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Free online playground with no waitlist
Low-latency structured decisions paired with LLMs
Probability-backed decisions for risk-aware automation
Keeps developer control over data and business rules
Gradient Labs
Jev AI