AI agents for financial services customer operations
AI readiness check for websites: measures how well AI agents can access, understand and navigate your site
Stage
Startup
Startup
Founded
2024
2024
Based in
GB
AT
Pricing model
Contact for pricing
Free
Pricing
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Not given
Key features
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
28 automated checks across access, understanding, discoverability, EU transparency and usability
Static HTML analysis without JavaScript execution
AI crawler identifier testing with GPTBot, ChatGPT-User, ClaudeBot, PerplexityBot and Google-Extended
Rendered page analysis with JavaScript execution comparison
Observed agent task execution with logging
Five weighted scoring layers with consequence-based assessment
Letter grade result from A to F based on rubric version 1.1.3
Instant results with no registration required
Checks for robots.txt, sitemap, llms.txt and trust pages
Optional in-browser JavaScript rendering check
What makes it different
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Weighted scoring model that treats missing features as not applicable rather than failures, preventing unfair penalties
EU-focused transparency and privacy layer addressing GDPR and consent requirements specific to European compliance
Versioned rubric that allows results to remain comparable across time
Real agent task execution logging showing exactly where AI agents get stuck on your site
Gradient Labs
Blck Alpaca