| What it does | The Agentic Case Platform for Regulated Industries
| In-product AI assistant that answers from your documentation and acts as the signed-in user
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| Stage | Established
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| Founded | 2010
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| Based in | CH
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| Pricing model | Contact for pricing
| Freemium
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| Pricing | Not given
| Free trial: 14 days, no credit card required. AI Adopter: $29/month (beta price, regularly $79/month), includes 1,500 monthly credits. AI Pilot: $99/month (beta price, regularly $299/month), includes 6,000 monthly credits plus SSO, whitelabel, custom domain, and audit log export. Hosted MCP Endpoint
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| Key features | - Agent Orchestration - agents work on real cases with people in the loop
- Policy Controls & Governance - set what agents can and cannot do at runtime
- Observability & Audit Trail - every decision traceable and logged
- Case Management - complex long-running cases with dynamic routing
- Open-Standard Engines - BPMN, CMMN, and DMN
- Enterprise Cloud - secure, scalable cloud deployment
- Human-in-the-loop - people and agents share processes with sign-off
- Seamless integrations with third-party systems via REST APIs
- AI agent integration with OpenAI, Anthropic, Azure AI, AWS Bedrock
| - Build MCP: Convert OpenAPI or GraphQL APIs to hosted MCP servers
- CMD+K Widget: Embeddable in-product chat assistant with one script tag
- Tool calling and action execution as signed-in user
- Knowledge base with citations
- OAuth 2.1 authentication gateway
- Direct Stripe meter event forwarding
- Per-user spend caps with auto-suspend
- Whitelabel branding
- SAML SSO and audit log export
- Custom domain support
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| What makes it different | - Purpose-built for regulated industries where every action must be attributable, defensible, and reversible
- Open standards (BPMN, CMMN, DMN) prevent vendor lock-in with transparent, portable processes
- Proven at scale - trusted by 600+ enterprises, processes 1 billion events daily
- Built-in compliance and audit trails for regulated work requiring transparency and accountability
| - Acts as the signed-in user to complete real tasks, not just answer questions
- Five-minute setup with one script tag, no complex agent design required
- Prepaid billing with no per-resolution charges or metered overage
- Direct control of customer relationship and billing through your own Stripe account
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| Free plan | Not given
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| Open source | Not given
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| Platforms | Not given
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| Public API | Not given
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| Community votes | 0 | 0 |
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| DR (Domain Rating by Ahrefs) | 61 ● no change since last check | 1 ▲ +1 (up) since last check |
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| Trust Flow (Majestic) | 19 | 1 |
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| Citation Flow (Majestic) | 42 | 19 |
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| Referring domains (Majestic) | 666 | 26 |
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Flowable
Command+K