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Fellow vs SetSmart

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Fellow compared with SetSmart
DetailFellow logo FellowSetSmart logo SetSmart
What it doesSecure AI meeting assistant for enterprise and regulated teams AI appointment setter for Instagram, WhatsApp and Messenger that qualifies leads and books sales calls 24/7
StageNot given Startup
FoundedNot given 2024
Based inCA US
Pricing modelNot given Free trial
PricingFree plan: $0 per user/month with 5 AI notes and 5 AI recordings lifetime. Team: $7 per user/month (billed annually) or $11 monthly with 10 AI notes/user/month and 10 AI recordings. Business: $15 per user/month (billed annually) or $23 monthly with unlimited AI notes and recordings. Enterprise: $25 Light: $25/month (250 messages); Pro: $97/month (1,000 messages); Scale: $297/month (4,000 messages); Enterprise: $797/month (15,000 messages). Annual billing is 10 times the monthly price (2 months free). All plans include 7-day free trial.
Key features
  • Botless recording via desktop app on Mac and Windows
  • Automatic action items and meeting summaries
  • Pre-meeting briefs and collaborative agendas
  • Ask Fellow AI assistant for searching past meetings
  • SOC 2 Type II, GDPR, and HIPAA compliance
  • Zero-day retention and MNPI redaction
  • 50+ integrations including Claude, ChatGPT, Salesforce, and HubSpot
  • Compliance portal with access controls and audit logs
  • Password-protected recaps and role-based access controls
  • Automated DM replies on Instagram, WhatsApp, and Messenger
  • AI lead qualification with custom criteria
  • Automatic appointment booking to calendar integrations
  • Voice message replies with user's real voice
  • Image understanding and processing
  • Unified inbox across all channels
  • Manual conversation takeover at any time
  • Multilingual 24/7 support
  • DM keyword triggers and comment auto-reply
  • Broadcast campaigns and analytics dashboard
What makes it different
  • Botless recording option with direct desktop audio capture
  • Purpose-built compliance stack for regulated industries
  • Unified governance across all meeting platforms and formats
  • Automatic MNPI and PII detection and redaction
  • Trained on 2.9 million real DM conversations for proven effectiveness
  • Responses feel human with variable delays and natural pauses
  • Official Meta Business Partner with no risk of account bans
  • 34% increase in qualified calls on average
  • Setup in 15-30 minutes with continuous AI learning
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)76 no change since last check46 no change since last check
Trust Flow (Majestic)216
Citation Flow (Majestic)5734
Referring domains (Majestic)3616258

5 details filled in for both companies.

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