All-in-one AI agent builder platform for phone and chat. Batteries included.
AI agent management platform for enterprise customer service
Stage
Established
Not given
Founded
2022
Not given
Based in
Not given
DE
Pricing model
Freemium
Contact for pricing
Pricing
Not given
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Plain English agent instructions and workflows
Knowledge base management with automatic syncing
Multi-channel deployment across phone, SMS, chat, social platforms
Built-in AI-native CRM with unlimited contacts
Business intelligence analytics with sentiment analysis
Custom tool and webhook integrations
7000+ pre-built integrations
Support for 70+ languages
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
No models to train or infrastructure to manage
Full platform access with no feature gating in free plan
Business Compass AI analysis without manual call review
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Parloa