All-in-one AI agent builder platform for phone and chat. Batteries included.
AI agents for financial services customer operations
Stage
Established
Startup
Founded
2022
2024
Based in
Not given
GB
Pricing model
Freemium
Contact for pricing
Pricing
Not given
Outcomes-based pricing model where customers pay only for successful query resolutions. Integration options include day 1 value on Intercom, Zendesk or Freshdesk, typically delivering 20-50% resolution rate for easiest queries, or more comprehensive integration achieving 80-90% handling time automat
Key features
Plain English agent instructions and workflows
Knowledge base management with automatic syncing
Multi-channel deployment across phone, SMS, chat, social platforms
Built-in AI-native CRM with unlimited contacts
Business intelligence analytics with sentiment analysis
Custom tool and webhook integrations
7000+ pre-built integrations
Support for 70+ languages
End-to-end dispute automation with evidence gathering and chargebacks
Collections agent for account arrears with personalized outreach
KYB automation with document verification and business checks
Insurance claims intake and processing
Customer service agent with conversation memory and action execution
Procedural agent controlled in plain language without coding
Built-in financial services compliance guardrails
Omnichannel support across phone, chat, email, SMS and social
Real-time monitoring and performance tracking
Multi-language support with same quality and compliance
What makes it different
No models to train or infrastructure to manage
Full platform access with no feature gating in free plan
Business Compass AI analysis without manual call review
Full operational depth covering back-office work that other AI agents avoid
Consistently higher CSAT than human teams with 98% customer satisfaction
No platform fees - pay only for successful query resolutions
Seamless integration with existing platforms without replatforming
Gradient Labs