Dena vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Dena compared with Instant Reply
Detail	Dena	Instant Reply
What it does	AI-powered business phone system that helps your entire team see, manage, and understand every call, all in one simple dashboard.	AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
Stage	Not given	Startup
Founded	Not given	2025
Based in	US	AE
Pricing model	Free trial	Freemium
Pricing	Not given	Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features	Records, transcribes, and analyzes every conversation Intelligent call routing based on caller intent Full call recordings and transcripts Sales performance insights Customer sentiment and trend analysis AI-driven suggestions for improvement Integration with CRM, calendar, and booking software Supports 30+ languages Customizable call flows and business rules Team collaboration and shared visibility	Unified inbox for Instagram, WhatsApp, Messenger, and Telegram AI reply drafting with human review controls Comment-to-DM sales qualification and follow-up Follow-up workflows for stalled conversations Booking handoff from DM to confirmed appointment Review request automation with satisfaction checks Team visibility for shared inbox ownership One-way mapped lead sync to HubSpot and Pipedrive Reads voice notes and images in conversations Pipeline stage tracking and workflow automation
What makes it different	Replaces outdated phone trees with AI that understands caller intent Transforms calls into searchable, measurable data and performance metrics Automatically logs information and completes tasks by integrating with existing tools Provides real-time visibility into customer communication and demand Handles millions of calls annually for 1000+ customers	Human review controls built in by default before auto-send AI trained on your actual business data, not generic templates
Free plan	Not given	Not given
Open source	Not given	Not given
Platforms	Not given	Not given
Public API	Not given	Not given
Community votes	0	0
DR (Domain Rating by Ahrefs)	5 no change since last check	37 no change since last check
Trust Flow (Majestic)	11	10
Citation Flow (Majestic)	32	31
Referring domains (Majestic)	63	69

5 details filled in for both companies.

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