AI customer support agent that answers from your docs in seconds and shows you what your customers need
AI chat moderation API for gaming communities
Stage
Not given
Not given
Founded
Not given
Not given
Based in
GB
AU
Pricing model
Freemium
Not given
Pricing
Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).
Free test key with 100 messages and no signup. 14-day free trial with 10,000 messages and all features. Indie $29/month with 50,000 message credits included, then $0.40 per 1,000 credits. Studio $149/month with 500,000 message credits included, then $0.25 per 1,000 credits. Enterprise from $1,500/mo
Key features
Answers from your own documentation without hallucinating
Replies in customer's language
Human handoff with email notifications
Conversation logs and search
Topics grouped by question frequency
Website analytics and funnels
Answer once, Deacon learns it
Customizable widget styling
Support for multiple content sources
24/7 answering without monitoring
Real-time chat moderation with sub-500ms response times
COPPA-oriented safety tools for younger players
Multi-language support with 120+ languages
Unity and Roblox SDK integration
Custom rules engine with plain English policies
Human review queue for edge cases
Analytics and reporting dashboard
Personally Identifiable Information (PII) detection
Grooming risk detection and escalation
What makes it different
Honest answers only from your docs, never invents information
Every feature on every plan, including free
No surprise bills, transparent pricing
Customer insights grouped by frequency
Understands gaming context and slang better than generic moderation tools
Fail-open design keeps chat running if API is unreachable
Layers on existing filters like Roblox TextFilter without replacement
Strong value-for-money alternative to established competitors
Achieves 87.1% toxicity reduction in gaming communities
Deacon
Paxmod