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Deacon vs CoSupport

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Deacon compared with CoSupport
DetailDeacon logo DeaconCoSupport logo CoSupport
What it doesAI customer support agent that answers from your docs in seconds and shows you what your customers need AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
StageNot given Established
FoundedNot given 2020
Based inGB US
Pricing modelFreemium Not given
PricingFree: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month). CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
Key features
  • Answers from your own documentation without hallucinating
  • Replies in customer's language
  • Human handoff with email notifications
  • Conversation logs and search
  • Topics grouped by question frequency
  • Website analytics and funnels
  • Answer once, Deacon learns it
  • Customizable widget styling
  • Support for multiple content sources
  • 24/7 answering without monitoring
  • Autonomous ticket resolution for repetitive L1 support requests
  • AI-generated reply suggestions for human agents
  • Support for 120+ languages with automatic language detection
  • Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
  • Image, video, and document analysis in support tickets
  • Omnichannel support across chat, email, voice, and social
  • Business intelligence and resolution reporting
  • Patented architecture resistant to hallucinations
  • No-code setup and deployment
What makes it different
  • Honest answers only from your docs, never invents information
  • Every feature on every plan, including free
  • No surprise bills, transparent pricing
  • Customer insights grouped by frequency
  • Pay only for resolved tickets, not seats or monthly fees
  • 99% response accuracy with patented architecture that prevents hallucinations
  • Can implement in 10 minutes with no code required
  • Dedicated server per client with enterprise-grade security
  • First 1,000 AI responses free with no long-term contract
Community votes00
DR (Domain Rating by Ahrefs)12 +1 (up) since last check64 no change since last check
Trust Flow (Majestic)2523
Citation Flow (Majestic)2438
Referring domains (Majestic)74688

5 details filled in for both companies.

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