Deacon vs Chaty.ai

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Deacon compared with Chaty.ai
Detail	Deacon	Chaty.ai
What it does	AI customer support agent that answers from your docs in seconds and shows you what your customers need	AI phone receptionist and website chatbot for tourism and experience operators
Stage	Not given	Startup
Founded	Not given	2024
Based in	GB	AU
Pricing model	Freemium	Paid
Pricing	Free: $0/month (50 answers/month). Starter: $40/month billed yearly at $480/year (1,000 answers/month). Growth: $120/month billed yearly at $1,440/year (4,000 answers/month).	Starter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season
Key features	Answers from your own documentation without hallucinating Replies in customer's language Human handoff with email notifications Conversation logs and search Topics grouped by question frequency Website analytics and funnels Answer once, Deacon learns it Customizable widget styling Support for multiple content sources 24/7 answering without monitoring	Natural conversation handling without menu systems Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront Live availability checking from booking system Customisable AI voices: 541 options across 51 locales Automatic knowledge base from website Call forwarding and transfer to human agents GDPR and PCI compliance with AWS hosting Website chat widget on every plan WhatsApp coming soon in US, Australia, New Zealand, UK
What makes it different	Honest answers only from your docs, never invents information Every feature on every plan, including free No surprise bills, transparent pricing Customer insights grouped by frequency	One knowledge base synced across phone, website chat and WhatsApp Writes bookings directly into your system while customer is still on the line No menus or scripts; natural conversation like a human receptionist Built by a tour operator who experienced the problem firsthand Setup in under an afternoon, no extra software needed
Community votes	0	0
DR (Domain Rating by Ahrefs)	8 +3 (up) since last check	14 no change since last check
Trust Flow (Majestic)	25	4
Citation Flow (Majestic)	24	28
Referring domains (Majestic)	74	40

6 details filled in for both companies.

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