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CrawlChat vs thatChat

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

CrawlChat compared with thatChat
DetailCrawlChat logo CrawlChatthatChat logo thatChat
What it doesAI agents for technical documentation support Not given
StageNot given Not given
FoundedNot given Not given
Based inUS CZ
Pricing modelFreemium Not given
PricingLaunch: $29/month (2,000 pages, 500 credits/month, 1 agent, 1 team member). Grow: $99/month (5,000 pages, 2,500 credits/month, 2 agents, 2 team members). Accelerate: $299/month (14,000 pages, 10,000 credits/month, 3 agents, 5 team members). Custom pricing available for larger teams and enterprises. Starter: €160/year (€13.33/month); Business: €410/year (€34.17/month); also available in CZK (3,900 and 9,900 per year), USD (180 and 450 per year), and GBP (140 and 350 per year). Enterprise plans custom pricing on request.
Key features
  • Automatic documentation sync from web, GitHub, Confluence, Notion, Linear, and manual uploads
  • Deploy on multiple channels: website widget, Discord, Slack, GitHub, MCP, API
  • Source-linked answers to reduce hallucination
  • Data gaps analytics to identify missing documentation
  • Sentiment analysis on user questions
  • Follow-up questions on web widget
  • Hybrid search technology
  • Private bots and team-based access control
  • Chrome extension to compose answers anywhere
  • Support for multiple AI models
  • Self-hosted on PHP hosting, VPS or Docker
  • Support for multiple AI providers with automatic failover
  • Knowledge base from website, sitemap, feeds and manual entries
  • AI-to-human handoff with operator mobile app
  • GDPR compliance tools including data export and erasure
  • Widget available in 11 languages
  • Team roles and permissions for access control
What makes it different
  • Most affordable solution compared to competitors like KapaAI
  • Omnichannel deployment in one platform across web, Discord, Slack, and MCP
  • Deep analytics and insights to improve documentation
  • Specialized for technical and developer workflows
  • Reduces support tickets with reliable, source-linked answers
  • No vendor lock-in: runs on your infrastructure with your own AI keys, no SaaS dependency
  • No AI token markup: pay AI providers directly for actual usage only
  • Data stays on your infrastructure, not hosted by vendor
  • Modular platform combining leads, support, FAQs, bookings and e-commerce in one chat
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)27 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)121
Citation Flow (Majestic)356
Referring domains (Majestic)1362

4 details filled in for both companies.

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