| What it does | AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
| In-app feature requests and user feedback management for Apple platforms
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| Stage | Established
| Not given
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| Founded | 2020
| 2022
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| Based in | US
| US
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| Pricing model | Not given
| Not given
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| Pricing | CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
| Free: $0/mo (one project, first 5 feature requests visible). Premium: $15/mo billed monthly or $12.50/mo billed yearly (two projects, unlimited feature requests). Enterprise: $39/mo billed monthly or $32.50/mo billed yearly (unlimited projects, all features). Yearly billing gives two months free.
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| Key features | - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
| - Native feedback board for iOS, macOS, visionOS, watchOS and tvOS
- User voting on feature requests
- Web SDK for embedding feedback board on websites
- Private in-app chat with users
- App Store review inbox with reply capability
- Dashboard for moderating and managing feedback
- Revenue tracking per feature request
- Open-source iOS SDK
- ChatGPT and Claude integration via MCP
- User segmentation and filtering
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| What makes it different | - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
| - Flat pricing with unlimited users on every plan, no per-seat fees
- Direct support from the founder with personal email responses
- See which features are requested by paying users to prioritize development
- Integrated across all Apple platforms in one native experience
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 44 ● no change since last check |
| Trust Flow (Majestic) | 23 | 5 |
| Citation Flow (Majestic) | 38 | 25 |
| Referring domains (Majestic) | 688 | 136 |