| What it does | AI customer service software that resolves repetitive support tickets autonomously and drafts replies for agents
| Never lose a customer to a slow reply
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| Stage | Established
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| Founded | 2020
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| Based in | US
| GB
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| Pricing model | Not given
| Paid
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| Pricing | CoSupport AI Agent: $0.50 per resolved ticket, first 1,000 AI responses free. CoSupport AI Assistant: $0.04 per AI response. Unresolved tickets cost nothing. No seats needed, no long-term contract.
| Setup from £500 paid once (covers landing page, instant replies connection, follow-ups writing and monthly report setup). Ongoing support from £100 a month (includes running service, message updates and monthly report).
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| Key features | - Autonomous ticket resolution for repetitive L1 support requests
- AI-generated reply suggestions for human agents
- Support for 120+ languages with automatic language detection
- Integration with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, HubSpot, and Shopify
- Image, video, and document analysis in support tickets
- Omnichannel support across chat, email, voice, and social
- Business intelligence and resolution reporting
- Patented architecture resistant to hallucinations
- No-code setup and deployment
| - Instant replies to web forms, emails and missed calls in under a minute
- Automatic follow-up messages until customer books
- Monthly reports showing enquiry sources and booking outcomes
- Tracks response time and booking conversion rates
- Business-specific wording for replies and follow-ups
- Opt-out available on every follow-up message
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| What makes it different | - Pay only for resolved tickets, not seats or monthly fees
- 99% response accuracy with patented architecture that prevents hallucinations
- Can implement in 10 minutes with no code required
- Dedicated server per client with enterprise-grade security
- First 1,000 AI responses free with no long-term contract
| - Reduces time to first reply to under one minute for all enquiries
- Shows exact booking outcomes for each enquiry and marketing source
- Requires no setup or manual configuration by the business
- Connects to existing business tools without additional setup
- No minimum contract term with 30 days notice to cancel
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| Community votes | 0 | 0 |
| DR (Domain Rating by Ahrefs) | 64 ● no change since last check | 3 ▲ +3 (up) since last check |
| Trust Flow (Majestic) | 23 | 0 |
| Citation Flow (Majestic) | 38 | 0 |
| Referring domains (Majestic) | 688 | 0 |