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Chaty.ai vs Custard AI

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chaty.ai compared with Custard AI
Detail Chaty.aiCustard AI logo Custard AI
What it doesAI phone receptionist and website chatbot for tourism and experience operators AI staff that handle conversations across your website, app and phone
StageStartup Not given
Founded2024 Not given
Based inAU Not given
Pricing modelPaid Paid
PricingStarter (Free, 1,000 credits/month, website chat only); Traveller ($29/mo AUD, 5,000 credits/month); Basecamp ($159/mo AUD, 15,000 credits/month, with off-season $79.50); Horizon ($249/mo AUD, 30,000 credits/month, with off-season $124.50); Journey ($399/mo AUD, 60,000 credits/month, with off-season Pay-as-you-go credits: phone 1.9 credits ($0.19) per minute, phone number $3.85 per month. No subscription required.
Key features
  • Natural conversation handling without menu systems
  • Direct booking into Rezdy, FareHarbor, ROLLER, Bókun, Bookeo and Checkfront
  • Live availability checking from booking system
  • Customisable AI voices: 541 options across 51 locales
  • Automatic knowledge base from website
  • Call forwarding and transfer to human agents
  • GDPR and PCI compliance with AWS hosting
  • Website chat widget on every plan
  • WhatsApp coming soon in US, Australia, New Zealand, UK
  • Website chat widget embed
  • Phone and voice calls
  • WhatsApp integration
  • Video conversations
  • Email support
  • iOS and Android apps
  • Live system lookups and data changes
  • Signed webhooks and results
  • Sessions API for custom UI
What makes it different
  • One knowledge base synced across phone, website chat and WhatsApp
  • Writes bookings directly into your system while customer is still on the line
  • No menus or scripts; natural conversation like a human receptionist
  • Built by a tour operator who experienced the problem firsthand
  • Setup in under an afternoon, no extra software needed
  • Single AI brain across all communication channels
  • Systems stay in control of data
  • Pay per conversation, no subscription
  • API key security on server only
Community votes00
DR (Domain Rating by Ahrefs)14 no change since last check18 no change since last check
Trust Flow (Majestic)40
Citation Flow (Majestic)2812
Referring domains (Majestic)401

5 details filled in for both companies.

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