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Chatfuel vs Tiledesk

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatfuel compared with Tiledesk
DetailChatfuel logo ChatfuelTiledesk logo Tiledesk
What it doesAI agent that turns every chat into a sale AI Operating System for building agentic AI solutions and automating conversations
StageEstablished Established
Founded2015 Not given
Based inUS IT
Pricing modelFree trial Freemium
PricingBusiness plan: US$18 per month (billed yearly at US$216/year, or US$20 per month billed monthly) with US$20 AI credits per month. Agency S plan: US$90 per month (billed yearly at US$1,080/year) with US$100 AI credits per month for 3 companies. Meta charges separately for WhatsApp messages per the 24 Free trial: 14 days with all premium features. Pro: €149/month (€124/month billed yearly), includes 3 users, 20 AI Agents, 5M AI Tokens per month, 3,000 conversations per month. Business: €499/month (€416/month billed yearly), includes 5 users, 50 AI Agents, 10M AI Tokens per month, 5,000 conversati
Key features
  • AI-powered replies on WhatsApp, Instagram, Facebook, TikTok, and website chat
  • Live chat inbox for human handoffs
  • Integrations with HubSpot, Slack, Notion, Zapier, Google Sheets
  • Visual flow builder for AI agent design without coding
  • Native knowledge base with RAG for accurate AI responses
  • Multi-channel deployment across web, WhatsApp, voice, SMS, email and Facebook Messenger
  • Human-in-the-loop with seamless escalation to human agents
  • Prompt chaining for complex multi-step automation workflows
  • MCP (Model Context Protocol) integration with external tools and APIs
  • Multiple specialized AI agents with automatic routing
  • Self-learning capabilities that improve from human interactions
  • On-premises deployment with local LLMs and vector stores
  • AI copilot for human agents with real-time assistance
What makes it different
  • No coding required—visual flow builder with ready-made templates
  • Official Meta Business Partner and WhatsApp Business Solution Provider
  • All-in-one platform combining AI agents, CRM, booking, and live chat
  • Powered by ChatGPT for intelligent, context-aware responses
  • Setup in minutes with 7-day free trial, no credit card required
  • Open-source platform with full control over source code and deployments
  • No-code visual builder requiring zero programming knowledge
  • Agentic architecture supporting task execution beyond text generation via MCP
  • Self-learning agents that automatically improve from real conversations
  • Deployment flexibility with cloud, on-premises, and local LLM options
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)79 no change since last check62 no change since last check
Trust Flow (Majestic)2211
Citation Flow (Majestic)4732
Referring domains (Majestic)49491044

7 details filled in for both companies.

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