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Chatfuel vs Instant Reply

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatfuel compared with Instant Reply
DetailChatfuel logo ChatfuelInstant Reply logo Instant Reply
What it doesAI agent that turns every chat into a sale AI sales agent that answers leads, qualifies buyers, and books meetings across Instagram, WhatsApp, and Messenger
StageEstablished Startup
Founded2015 2025
Based inUS AE
Pricing modelFree trial Freemium
PricingBusiness plan: US$18 per month (billed yearly at US$216/year, or US$20 per month billed monthly) with US$20 AI credits per month. Agency S plan: US$90 per month (billed yearly at US$1,080/year) with US$100 AI credits per month for 3 companies. Meta charges separately for WhatsApp messages per the 24 Starter: $59/mo or $49.17/mo billed yearly (10,000 AI replies/month, Instagram and Messenger); Growth: $129/mo or $107.50/mo billed yearly (35,000 AI replies/month, adds WhatsApp and Telegram); Pro: $349/mo or $290.83/mo billed yearly (100,000 AI replies/month, includes booking and CRM sync). Free p
Key features
  • AI-powered replies on WhatsApp, Instagram, Facebook, TikTok, and website chat
  • Live chat inbox for human handoffs
  • Integrations with HubSpot, Slack, Notion, Zapier, Google Sheets
  • Unified inbox for Instagram, WhatsApp, Messenger, and Telegram
  • AI reply drafting with human review controls
  • Comment-to-DM sales qualification and follow-up
  • Follow-up workflows for stalled conversations
  • Booking handoff from DM to confirmed appointment
  • Review request automation with satisfaction checks
  • Team visibility for shared inbox ownership
  • One-way mapped lead sync to HubSpot and Pipedrive
  • Reads voice notes and images in conversations
  • Pipeline stage tracking and workflow automation
What makes it different
  • No coding required—visual flow builder with ready-made templates
  • Official Meta Business Partner and WhatsApp Business Solution Provider
  • All-in-one platform combining AI agents, CRM, booking, and live chat
  • Powered by ChatGPT for intelligent, context-aware responses
  • Setup in minutes with 7-day free trial, no credit card required
  • Human review controls built in by default before auto-send
  • AI trained on your actual business data, not generic templates
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)79 no change since last check37 no change since last check
Trust Flow (Majestic)2210
Citation Flow (Majestic)4731
Referring domains (Majestic)494969

8 details filled in for both companies.

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