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Chatfuel vs CiteWidget

A side-by-side comparison built from both listings. Blank cells mean the company has not given that detail; we never guess.

Chatfuel compared with CiteWidget
DetailChatfuel logo ChatfuelCiteWidget logo CiteWidget
What it doesAI agent that turns every chat into a sale AI answer widget that cites the exact page from your PDFs and website
StageEstablished Not given
Founded2015 Not given
Based inUS Not given
Pricing modelFree trial Freemium
PricingBusiness plan: US$18 per month (billed yearly at US$216/year, or US$20 per month billed monthly) with US$20 AI credits per month. Agency S plan: US$90 per month (billed yearly at US$1,080/year) with US$100 AI credits per month for 3 companies. Meta charges separately for WhatsApp messages per the 24 Free: 100 verified answers per month (forever). Starter: $12/month (billed yearly, $19 monthly). Pro: $49/month (billed monthly). Catalog: $299/month (billed monthly). Extra answers on paid plans: $0.01 each, up to $10/month.
Key features
  • AI-powered replies on WhatsApp, Instagram, Facebook, TikTok, and website chat
  • Live chat inbox for human handoffs
  • Integrations with HubSpot, Slack, Notion, Zapier, Google Sheets
  • Answers from PDF datasheets, manuals and website pages
  • Page-level citations with highlighted PDF passages
  • Claim-by-claim verification against source documents
  • Refusal when answers cannot be found in documents
  • Visitor-to-team contact messaging
  • Weekly Monday email with analytics and unanswered questions
  • Reads scanned and table-based PDFs
  • Dashboard customization of colors and greeting
  • Answers in visitor language
What makes it different
  • No coding required—visual flow builder with ready-made templates
  • Official Meta Business Partner and WhatsApp Business Solution Provider
  • All-in-one platform combining AI agents, CRM, booking, and live chat
  • Powered by ChatGPT for intelligent, context-aware responses
  • Setup in minutes with 7-day free trial, no credit card required
  • Every answer is checked claim-by-claim and cites the exact page it came from
  • Refuses to guess; tells visitors when information is not in documents
  • Reads what you already publish with no tagging or rewriting required
  • Pay only for verified answers; refusals and tests are always free
  • Handles tables and scanned PDFs with cell-level highlighting
Free planNot given Not given
Open sourceNot given Not given
PlatformsNot given Not given
Public APINot given Not given
Community votes00
DR (Domain Rating by Ahrefs)79 no change since last checkNot checked yet no change since last check
Trust Flow (Majestic)220
Citation Flow (Majestic)470
Referring domains (Majestic)49490

5 details filled in for both companies.

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