AI agent management platform for enterprise customer service
Stage
Not given
Not given
Founded
Not given
Not given
Based in
US
DE
Pricing model
Freemium
Contact for pricing
Pricing
Know is free with no seats or trial clock. Enforce and Prove is a subscription priced on the agent work you put under control, not per seat. Contact for subscription pricing details.
Consumption-based pricing: per minute for voice and per interaction for chat. Rates reflect complexity of use case. Custom plans built to fit specific business needs with defined rates and commitments.
Key features
Monitor, warn or block agent actions
Policy drafting from observed agent activity
Audit trail for every decision
One-command installation
Local policy enforcement without external calls
Agent Builder for low-code AI agent creation
Performance Lab for testing and simulation
Parloa Lens for production monitoring
Model Orchestration and Tuning
Conversational Infrastructure in 140+ languages
Enterprise Security & Governance
Parloa Zones for data sovereignty
Multi-region and multi-language scaling
AI agents continuously self-improve
Dark Journey discovery for identifying customer pain points
What makes it different
Drafts policies from actual agent behavior before anything is enforced
Deterministic, intent-based decisions instead of authorization checks
No OAuth into AI providers or agent changes required
PII and credentials scrubbed before leaving the machine
Self-improving AI agents with Performance Flywheel™
Low-code platform accessible to non-specialists
Consumption-based pricing aligned with efficiency gains
SAP endorsed app premium certification
EU-built with data sovereignty and security by design
Backplanes
Parloa